Hello, I’m Patrick Myers, service manager for JMC and here is yet another edition of the service department blog:

Glass Build Show 2011 - a recap
The 2011 edition of the Glass Build America show was a big success for Joseph Machine Company. We had very good traffic in our booth Monday and Tuesday. Wednesday was solid. Monday morning was particularly strong this year as seven booth attendants struggled to keep up!

We had a good mix of existing customers and new prospective customers stop by. This year our booth was sporting a large screen playing a DVD with company and machine information. This was especially helpful for new customers wanting to now what JMC was all about. We also had two HP computers identical to the ones used in our fabrication centers containing machine information and internet connectivity to view our web site.
 

Speed means different things to different people.  In racing (just like industry) being faster than the competition while maintaining precise control is crucial.

Jason Fry lives this day in and day out in his professional life and his personal life.  Jason is a talented programmer at Joseph Machine Company and doubles as a successful sportsman sprint car driver on the weekends.

In both cases talent alone doesn’t fill the bill.  It takes hours of hard work, a good team and dedication.  Jason’s racing team spend all week going over every nut, bolt, wire etc. on the car to ensure they perform to their peak. 

When Jason programs a machine at JMC the hard work and dedication needed is the same.  Jason’s job is to program a complicated piece of equipment with myriad of tooling.  The cutting and fabrication must be within specifications.  The speed of the machine is equally critical. Jason knows he needs to make the machine as fast as possible to optimize the speed and not sacrifice anything in the area of quality.  In the manufacturing and racing world time is money and accurate application keeps it all together. You simply can’t have one without the other and be successful.

Every machine that leaves Joseph Machine Company has been fully optimized to deliver the best cycle time possible. You can easily witness the fruits of this labor during the run off and installation of your new machine. Over the course of time however cycle times can drop off for a variety of reasons.  

Here are a few examples:

Get the J-Team!

With every popular TV show or movie you are almost guaranteed a Hollywood remake.  Take for example the A-Team movie…

The key to a good remake is to play on the emotional attachment that people had to that particular show.  It is great to watch the classics over and over again but a fresh twist on an idea can spark new interest and excitement. Not all remakes are successful; however, the success can be heavily dependent on the critics.

The Joseph Engineering and Applications team can be compared to this in our evolution.

The original design practices and machinery were great in their heyday but the remakes are fresh and even better!  This is the new adopted mantra of our department.

But we need ‘the critics’ (our customers) help to make this successful.  After all, this is a team effort.

We value the feedback and rely on the application data information from the customer to select the right machine design to do the job.  The more preparation and information that goes into a machine RFQ (JMC Application Data Sheet) from ‘your team’ the more successful the final product will be.  We have made strides to change techniques and make machines more cost effective for end users.  But we need you to do your part in telling us your exact needs.

You ask yourself …What’s in it for me? ...

Why do I have to supply all this information? ….. JMC is the expert- right?

The JMC Engineering teams’ response is … sit back with your popcorn….’cause if you provide the proper up front information it can be a smooth running machine that will have you asking …when can I get a sequel?

Tom Vajdic

Engineering /Applications MGR 

Hello, I’m Patrick Myers, service manager for JMC and here is yet another edition of the service department blog:

DON’T FORGET ABOUT YOUR MACHINE MANUAL!

As business begins to pick up for a lot of us in the industry it becomes very important to work as efficiently as possible.  This is always important but when business really ramps up and you start feeling the demand every little thing you can do to save a few minutes is an even bigger deal.  Every day and activity that is planned correctly will help you get ahead of the game; or at least stay with it. 

One resource we provide to our customers is the Machine Maintenance Manual.  Years ago it used to come in a book form.  It had an operator manual, some general parts lists and some electrical / programming information. It has come a long way since then. The manual is the most efficient way to get most of the information you need on the spot. In many cases this eliminates the need for making phone calls for information on a procedure or makes a part call much easier to execute...